Home Services Transit & Transportation Transit Transit Resources & FAQ
For transit routes, schedules, maps and fares visit BC Transit . The Transit App and Google Transit are the best tools to help you plan your next bus trip. Simply put in your starting point (origin), and your final destination. Enter your departure time, or your desired arrival time, and the trip planner will calculate the best bus route and give you the scheduled times as well as provide directions to the closest available bus stops.
If you are not connecting with us online you can also pick up hard copies of the Cowichan Valley Transit Rider’s Guide on board the bus or at the CVRD’s main office (175 Ingram Street, Duncan) as well as at CVRD Recreation Centres (Cowichan Community Centre, Kerry Park Recreation Centre, Shawnigan Lake Community Centre, and Cowichan Lake Sports Arena).
There are a few ways to pay for your fare on the buses in the Cowichan Valley Regional Transit System:
Umo is BC Transit’s contactless fare payment system that allows you to pay for your fare with the payment method and fare product that best suits your lifestyle and travel habits. You can choose to use an App or a reloadable card to store your transit products on for future fare scanning. Transit products available for purchase for the Cowichan Valley Regional Transit System are:
For more information please visit BC Transit
Route maps are available online and in the Rider’s Guide, but a brief overview of some major destinations and the transit routes servicing them is included below. This is not an exhaustive list so please contact the information line, 250.746.9899 if you have questions.
Please see: Key Destinations Listing
No, schedules only list a handful of key stops, or timing points, along a route designed to tell customers approximately where the bus is. Along the route you will find bus stops within a few minutes of the times listed.
To easily plan your transit trip, use the Transit App or Google Transit. Simply put in your trip origin, destination, date and time of departure, or your desired arrival, and the most direct bus routes and times will be calculated for you along with directions to the closest nearby bus stop.
On-request transit is available on Cowichan Valley Transit Routes #20 (Youbou) and #21 (Honeymoon Bay). This service offers pick up and drop off service as an extension of the scheduled local route. All locations (homes, businesses, etc.) located within 1.5 kilometres of existing transit routes #20 and #21 qualify, meaning customers can make arrangements for pick up or drop off at these specific locations in advance. On-request service is limited to two drop off or pick ups per trip and priority is given to first-to-call customers and those with mobility challenges. For more information, and to book a trip, call 250.746-9899. Standard fares apply.
All BC Transit buses can carry up to two adult bikes on the front rack on a first come, first serve basis. Community buses used on Youbou, Honeymoon Bay and Ladysmith local routes cannot safely carry bikes on the rack after dark. Toddler bikes and wagons are not permitted on board buses for safety reasons. For more information please see BC Transit’s website under Rider Info.
Please call the Transit Information line at 250.746.9899 for lost and found inquiries.
To report a lost or stolen Umo Card, please call the Umo Support Centre at 877-380-8181.
A $2.50 one-way cash fare applies on the local Cowichan Valley bus routes. Exact change is required if cash is being used and fares are payable at the time of boarding. 30-day passes can also be purchased at discounted rates for travel on local and interregional routes.
Children aged 6 to 12 can ride buses for free, without requiring a fare product or identification.
Children aged 5 and under will need to be accompanied by an attendant 12 years or older to ride for free. Children must board and depart at the same stop as the attendant.
A $2.50 one-way cash fare applies. Attendants travelling with the handyDART customer to provide required assistance can also ride for free with a fare-paying customer. Attendants are responsible for the care and assistance of a customer during the trip.
Routes #66 and #99 – Fares on the Victoria Express buses are $10.00 (one-way). Exact change is required if cash is being used and fares are payable at the time of boarding. 30-day passes can also be purchased for regular transit riders and these provide discounts. Children 12 years of age and under ride free with a fare paying adult.
Route #70 – Fares on the Nanaimo Express buses are $5.00 (one-way). Exact change is required if cash is being used and fares are payable at the time of boarding. 30-day passes can also be purchased for regular transit riders and these provide discounts. Children 12 years of age and under ride free with a fare paying adult.
For full fare information please see:
The BC Bus Pass Program is offered by the BC Ministry of Social Development and Poverty Reduction. This program provides an annual bus pass valid for eligible riders on any fixed-route transit service in the Cowichan Valley or throughout the Province of BC. For more information on this pass and eligibility requirements please see: