Fern Ridge Water System

Fern Ridge Water System
Fern Ridge Water System is a small water system located east of Shawnigan Lake village in area A. The system provides water to 34 residential properties.

Source, Treatment and Distribution

Water is pumped from a groundwater well to the treatment building where it receives chlorine disinfection. The water is then sent to the 200 m3 reservoir and pumped into the distribution system as required by the customers.

Critical equipment is monitored 24-hours a day for malfunctions, such as high or low chlorine levels or pump failures, and if such an abnormality occurs an alarm is sent to the on-duty pager to alert CVRD staff for immediate response.

Water Quality Testing

Fern Ridge water system is sampled, at a minimum, once a week. The following table shows the sampling frequency and parameters tested for the water system:

 Frequency Parameter Tested Laboratory
Weekly Bacterial (E.Coli and Total Coliforms) Samples are submitted to the Island Health Authority for testing by a provincial laboratory
Annual  Full spectrum analysis based on the Canadian Drinking Water Guidelines. Sampling of the source and tap water is alternated each year.  AGAT Laboratories


Testing results can be found in the Annual Water Report completed each year.

Fee Structure

Fern Ridge water system is a fully metered water system meaning each connection has a water meter that records water consumption. Water meters are read every six months and customers are charged according to their consumption and based on the rates set out in the inclined block rate table blow.

Annual Charges 

Billing Period Meter Reading Date User Fees*
minimum payment (up to 250m3)
 Parcel Tax**
Minimum Annual Fee 
(User Fee and Parcel)
September 15-March 14 March 15 $252.50  $617.00 $1122.00
March 15-September 14
September 15 $252.50 

*User Fees are mailed out to each customers on the billing date stated above.
**Parcel Tax is charged once a year and is incorporated into the property tax for each customer.

Inclined Block Rate Table

 User Fees
 Water Use (per billing period)  Charge
 0-250 m3  $252.50
 251-300 m3  $252.50 + $1.10 per m3 over 250m3
 301-400 m3   $307.50 + $1.65 per m3 over 300m3
 over 400 m3
$472.50 + $2.48 per m3 over 400m3 

High Consumption Due​ to Undetected Leaks

User charges may be adjusted where an undetected leak on your property has resulted in water consumption greatly exceeding your normal consumption (for the billing period) and there is no indication that water was knowingly allowed to run to waste. A minimum of 15 years must have passed before a subsequent forgiveness request will be granted. Subsequent leaks occurring within 15 years of the previous forgiveness approval will be eligible for a cap of $1500.00. Written verification describing the nature of the leak and the action taken to repair the problem must be received by the Manager before the forgiveness will be granted.