Burnum Water System

Burnum Water System

Burnum water system is located between Cobble Hill and Shawnigan Lake, in area B, and services 88 residential properties.

Source, Treatment and Distribution

Burnum water system receives its water from three groundwater wells. Due to the elevated levels of arsenic in the source water, a treatment system is installed at one of the wells to bring the arsenic level down to within the Canadian Drinking Water Guidelines. The water also receives chlorine disinfection before being pumped to a 365 m3 reservoir and fed on demand to the community.

Critical equipment is monitored 24-hours a day for malfunctions, such as high or low chlorine levels or pump failures; if such an abnormality occurs, an alarm is immediately sent to the on-duty pager to alert CVRD-staff for immediate response.

Water Quality Testing

Burnum water system is sampled, at a minimum, once a week. The following table shows the sampling frequency and parameters tested for the water system:

Parameter Tested
Bacterial (E.Coli and Total Coliforms)
Samples are submitted to the Island Health Authority for testing by a provincial laboratory
Two times a month (bi-weekly)
 AGAT Laboratories
Full spectrum analysis based on the Canadian Drinking Water Guidelines. Sampling of the source and tap water is alternated each year.
AGAT Laboratories

Testing results can be found in the Annual Water Report completed each year.

Up-to-date arsenic testing results can be found here

The arsenic sample results from August 1 to October 19, 2017 show the arsenic level above the Canadian Drinking Water Guidelines. The filtering media in the arsenic treatment unit, installed on well #3, was in need of replacement and was replaced on October 19, 2017.

Fee Structure

Burnum water system is a fully metered water system and has a water meter that records water used by each customer. Water meters are read every six months and customers are charged according to their consumption and based on the rates set out in the inclined block rate table (see below for details). Current year budget information can be found here.

Annual Charges

Billing Period
Meter Reading Date
User Fees*
minimum payment (up to 200m3)
Parcel Tax**
Minimum Annual Fee
(User Fee and Parcel)
March 1 - August 31
September 1$225.00


September 1 - February 28
March 1

*User Fees are mailed out to each customers on the billing date stated above.

**Parcel Tax is charged once a year and is incorporated into the property tax for each customer.

Inclined Block Rate Table

User Fees 
Water Use (per billing period)
0-200 m3
201-300 m3
 $225.00 + $1.00 per m3 over 200m3
301-400 m3
  $325.00 + $1.50 per m3 over 300m3
over 400 m3
 $475.00 + $2.25 per m3 over 400m3

High Consumption Due to Undetected Leaks

User charges may be adjusted on a one-time forgiveness basis, where an undetected leak on your property has resulted in water consumption greatly exceeding your normal consumption (for the billing period) and there is no indication that water was knowingly allowed to run to waste. Additionally, a cap of $1500 is in place for subsequent leaks after the first forgiveness of a water overage charge. Written verification describing the nature of the leak and the action taken to repair the problem must be received by the Manager before the forgiveness will be granted.