Frequently Asked Questions

Quick Information

 Quick Tips:  For reading the transit schedule

 Key Destinations:  A brief listing of major locations with the transit routes serving them

Click the on the Transit Rider's Guide below for answers to common questions about riding transit and for a link to the Rider's Guide for route maps, schedules and fares.

Riders Guide Cover 2024
  1. What transit services are offered in the Cowichan Valley?
  2. Where do I get information on bus routes, schedules, maps and fares?
  3. How can I pay for my ride? What is UMO?
  4. Which bus routes go where?
  5. The schedule only lists a few stops, is this all of them?
  6. What is On-Request transit?
  7. Can I take bikes, toddler bikes and wagons on the bus?
  8. Who do I call for lost and found items?
  9. What are the costs for riding the bus? Are there any discounts?
  10. What is the BC Bus Pass Program?
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